Privacy Policy — PetsZella LLC

Effective Date: October 29, 2025
Last Updated: February 22, 2026

1. Who We Are

PetsZella LLC (“we”, “our”, or “us”) operates the website
https://petszella.com

Owner: Mariana B. Donzella Valdivieso
Location: Summerville, PA 15864, United States
Email: hello@petszella.com
Phone: +1 (814) 648-3589

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make a purchase, or contact us.

2. Information We Collect

We may collect the following information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address

Payment Information
Payments are securely processed by third-party payment providers such as PayPal or Stripe. We do not store payment card details.

Technical Data

  • IP address
  • Browser type
  • Device information
  • Analytics data

Voluntary Information
Messages, inquiries, or feedback you send us.

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate with you about orders, updates, or promotions (only if you consent)
  • Improve our products and services
  • Comply with legal obligations and prevent fraud

We never sell or rent your personal information to third parties.

4. Legal Basis for Processing

We process your data based on:

  • Contractual necessity — to fulfill your order
  • Legitimate interest — to improve services and protect customers
  • Consent — when you subscribe to communications

You may withdraw consent at any time by contacting hello@petszella.com

5. Cookies and Tracking

We use cookies to improve site functionality and analyze traffic.

You can disable cookies through your browser settings.

A detailed Cookie Policy may be provided in the future.

6. Data Retention

We retain personal data only as long as necessary to fulfill its purpose or as required by law. Afterward, it is securely deleted or anonymized.

7. Data Security

We implement industry-standard security measures such as:

  • SSL encryption
  • Restricted access
  • Secure hosting servers

However, no method of transmission over the Internet is 100% secure.

8. Your Rights

Under applicable U.S. and Pennsylvania laws, you may:

  • Request access to your data
  • Request correction or deletion
  • Object to marketing use
  • Unsubscribe from emails at any time

To exercise your rights, contact: hello@petszella.com

9. Third-Party Services

Our website may contain links to third-party websites or services (such as payment processors or social media platforms).

We are not responsible for their privacy practices and encourage you to review their policies.

10. Children’s Privacy

Our website is not intended for children under 13 years of age, and we do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy periodically.
The latest version will always display the updated date.

Continued use of the site after updates constitutes acceptance of the changes.

12. Contact Us

Email: hello@petszella.com
Mailing Address:
PetsZella LLC
Summerville, PA 15864
United States

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